Brooke Gregson offers free worlwide shipping on all orders.

Online purchases are usually shipped within 1 - 3 days using a next day delivery service. Once your order is shipped you'll receive an email with tracking information.

If there is any unexpected delay with your order we'll get in touch to keep you up to date with delivery.

Yes, we off FREE shipping worldwide.

Please note due to international trading agreements and regulations we must abide to certain shipping
restrictions and are unable to ship fine jewelry to Saudi Arabia, Russia and China.

We use major courier companies to ensure your package is safely delivered and all deliveries must be signed for.

Please ensure that you provide the correct delivery address so you can sign for your package.

We accept all major credit cards on our website as well as PayPal, Apple Pay, and Google Pay

BROOKE GREGSON uses Secure Socket Layer (SSL) technology to encrypt and protect your data. You will know that SSL is enabled when you see a padlock at the top of your browser and you can click on this to see the SSL digital certificate registration.

If you prefer, please contact us and we can send an invoice or provide you with our bank details to do a transfer. 

Yes, please contact us - we are more than happy to discuss this!

You can visit us by appointment only at our Los Angeles or London studios or you can visit one of our stockists.

If there is a specific piece you are interested in please get in touch as most of our items are one-of-a-kind

If you aren't entirely happy with your online order you can return your purchase within 14 days of receipt.

Please send returns to:

Brooke Gregson, 578 Washington Blvd #556, Marina Del Rey, CA 90292

Please make sure the product is not worn or damaged and include all original packaging.

Please note returns are at the customer's expense and you will be responsible for the product until it reaches us. We suggest you use a secure delivery service which requires a signature for proof of receipt. 

You can read our full returns policy here

Our Silk Woven Collection of bracelets and necklaces are hand woven in 100% silk with 18k gold or silver chain.

To clean, gently wash with mild soap and tepid water. To prolong the life of your piece we advise removing when swimming in salt or chlorine and when applying skin lotion.

After an extended period of wear your silk woven gemstone bracelets may need refreshing or reweaving. We provide a repair service at both our LA and London studios for a small fee. Repairs normally take 4 - 6 weeks.

We recommend diluting washing up liquid in warm water and using a soft bristle toothbrush to clean your jewellery. After cleaning rinse thoroughly with warm water and dry with a clean cloth.

Yes, all of our gold is 100% recycled.

One-of-a-kind natural gemstones form the backbone of the Brooke Gregson aesthetic. We only work with ethical gemstone sources who are part of organisations such as AGTA (American Gem Trade Association) in the US and in Europe the WFBD (World Federation Diamond Bourse) who set the highest ethical standards for its members.

You can read our full terms and conditions here